Refund policy

RETURNS and EXCHANGES

I do not accept exchanges on earrings due to Health & Safety reasons. Returns for damaged earrings are accepted within 14 days of purchase and I will remake you a new pair of the same style and send them to you ASAP. Please email phat_poly@hotmail.com for the return address. 

Polymer clay is very durable and bendable but PLEASE DO NOT BEND your earrings no matter how many videos you see of it on TikTok & YouTube!! Polymer Clay is bendable but this weakens the product with each bend and I cannot take responsibility for this happening.

I understand that accidents do happen though so if for some reason you break your earrings please contact me via email.