Repairs
Have you had an accident with your jewellery?
Don't worry!!
Just follow these simple steps to book in a repair:
1. Email kayleigh@phatpoly.ie and make sure to attach a photograph of your piece of jewellery so I can see the area that requires attention.
2. You'll receive a repairs quote and if you are happy to go ahead with the repair you would just need to return your Pol's to my studio via mail at the cost of the customer. I always ask that you make sure the parcel is packaged securely to ensure a safe journey- and with a note of your contact details inside so I know who to chat to!
3. I’ll let you know as soon as I have received the package and will be in touch to take payment for your repair, either via email invoice, via PayPal request or Revolut request before I get to work.
4. Once I have processed your repair, this will be safely returned to you at an address of your choice for a small cost to cover postage or you can collect in-store from the CC Creatives Gift Shop for free if you live in Waterford. Woohoo!!
Let customers speak for us
from 155 reviewsLOVE LOVE LOVE my new earrings! They are so fab. Glam, fun, and just completely gorgeous!
This is pair number 4. I am in love woth all things Phat Poly 💜
The earrings look perfect! Exactly what they look like online, great size and great colours!
There's nothing like a bit of glitter and sheen to brighten up your day, is there?!
I love the shape and vibrant greens of these pair. They are sophisticated yet fun and feather-light.
I would definitely be buying more earrings from phat poly based on this pair!
Wore these beauties for the first time yesterday at a big event and received SO many compliments from women and girls of all ages!!! So light I could almost forget I was wearing them if it wasn't for the compliments.
Beautiful packaging, all plastic free with a feel-good, personalised vibe.
Had seen someone on tiktok wearing a pair of phat poly robot earrings, so hunted until I found your website and I am so glad I did ! I love supporting Irish, small, women-led businesses.
I will be buying all my wow-factor earrings from you from now on!
I adore these earrings! They are so light to wear and such a happy design! I received so many compliments when I wore them and my kids in school absolutely loved them!!
Really happy with these earrings, so uplifting to wear! Delighted to have found something different and eye-catching. You are sure to get lots of compliments! They are amazingly lightweight and comfortable to wear and most importantly non-reactive for sensitive ears. Lovely packaging and presentation, fast delivery with a personal touch from Kayleigh. I would encourage everyone to treat themselves to some Phat Poly earrings!
Gorgeous earrings, they’re a great size, these will go with so much!
These are lovely, they’re a good size and lovely bright colour!
Absolutely fabulous! Beautiful mix of colours with a perfect pop of gold. Look good enough to eat. Very well made and lightweight, I wear them all day. Get tons of compliments on them!
I got the dark green ones and they are a beautiful and unique staple earring! Exactly like in the picture and well made. Love wearing these with simple colours or the same green. Obsessed.
I love these! They really catch the light.
A great pair of zoomerings ;)
These are the perfect size and design earrings for every day wear and a little subtle hint of the leopard print in lovely colours! Love them
Nabbed my... 5th? pair of phat poly's in the sale last week. Studded leopard perfection. Thank you for making amazing earrings <3
This is my 2nd pair of these fab earrings....bought first pair at thr Gifted Fair in RDS mast year, and got the second pair online as a Christmas gift. They are funky and unusual and myself and my wife love them!
These earrings are so light. Beautifully sparkly & festive.