Delivery Info

DELIVERY

Worldwide shipping is available on all orders using An Post Postal Service.

Orders are dispatched withing 48 hours. 

Free local collection also available in Waterford City from the CC Creatives Shop, 87 Meaghers Quay.

 

IRELAND

Standard delivery: 2-4 working days (from date of dispatch)

Flat Rate (not tracked) = €3

Registered Post = €8.50

 

REST OF WORLD

Standard delivery: 5 - 14 working days (from date of dispatch)

Flat Rate (no tracking) = €9.00

Registered Post = €16.00

 

RETURNS and EXCHANGES

I do not accept exchanges on earrings due to Health & Safety reasons. Returns for damaged earrings are accepted within 14 days of purchase and I will remake you a new pair of the same style and send them to you ASAP. Please email kayleigh@phat.poly.ie for the return address. 


Polymer clay is very durable and bendable but PLEASE DO NOT BEND your earrings no matter how many videos you see of it on TikTok & YouTube!! Polymer Clay is bendable but this weakens the product with each bend and I cannot take responsibility for this happening.


I understand that accidents do happen though so please get in touch via the Repairs link on the home page.